BigContacts Product News

What's Coming for BigContacts Small Business CRM

  

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Most companies usually hate talking about features that aren't available yet. However, a number of beta users have been asking for features, some of which are quite far along, and I want to share those with you.

First, we will be adding sales tracking features to BigContacts. This was actually completed in October, but we held this out of the initial launch. It is working well and we have a dozen people who have been using it for several months. You can expect this within the next week or two to be launched. You can create products, sales commissions and your own sales pipeline. Then you can add sales opportunities and track them. This is something that is especially useful if you are part of a sales team - you will really use this feature.

Second, we will be adding true synchronization with Outlook and with Palm devices. This has been built and is now in internal testing. You will be able to run a  client program on your PC or on your Palm handheld and sync your contacts and calendar with BigContacts. You can expect this to be available in our beta test before the end of January, barring any problems we run into in testing. Other device classes will come later.

Third, we have been working on a very simple way to integrate your email with BigContacts. We don't want to replace your email program, but we do want to show you all the email threads that relate to a contact in Big Contacts. It will be simple to set up and just work. Stay tuned for details.