Posted by Bob Walton on Thu, Feb 18, 2010 @ 07:20 AM
Best Practices Webinars for Web based CRM Software
At BigContacts, we're committed to making a real difference for you in your business. It's our mission to ensure that you get the most out of this easy-to-use, yet capable Web Based CRM Software. Think of us as your technology partner - dedicated to your success.
With the right tools and proper guidance, Web Based (CRM) Contact Management Software can provide measurable results in your business. Whether you're just considering this software for the first time, or have used it for years, we now offer a FREE Webinar series that can help you turn Web Based CRM Software into a true asset for your business.
Register Now and Get More Value for your Business
Whether you're just considering Web Based (CRM) Contact Management Software for the first time, or have used it for years, our webinar series can help you turn this software into a true asset for your Business.
Webinars are hosted daily.
Posted by Bob Walton on Mon, Feb 01, 2010 @ 09:23 AM
We just released a whole new look for Web Based (CRM) Contact Management Software - "BigContacts 1.5".
This is new interface is one of many enhancements we will be implementing during 2010. We have solicited feedback from thousands of users over the past year and it is this "end-user" insight that will continue to drive our platform going forward. It is our mission to develop a software platform that speaks your language and fits around your business process.
Contact Management (CRM) Software has proven that it can improve productivity, streamline processes, and improve the customer experience. The challenge has been getting users within your company to successfully adopt the software in their day-to-day operation, as most systems are too complicated and are NOT designed to function and flow the way you think.
BigContacts 1.5 has taken a big step toward delivering Contact Management (CRM) Software the way you want it.
A few of the enhancements we made:
- New Navigation menu - We have created "easy buttons" for CRM
- Enhanced Contact List - With the click of a single button, you can pull up and begin sorting and filtering your entire contact list.
- Easier to send emails - With one click you can send individual or group emails to your contacts directly from BigContacts.
- Add/Edit Contact Information - enter all information from a single screen
Test Drive BigContacts for 30 days and see for yourself how we are changing the face of Contact Management (CRM) Software.
Register for an Introductory webinar and discover the 3 essential components to look for in Web Based CRM Software and how they will help you in your business.
Give us a call at 1-888-286-6578 and speak with one of our Business Consultants and learn more about how we can help you simplify your business.
Posted by Bob Walton on Wed, Jul 22, 2009 @ 04:14 PM
Big Contacts has just added to its suite of mobile applications with the release of the new Big Contacts iPhone App. The App was launched on the App Store on Saturday, July 18, 2009. This new App delivers a true “mobile office solution” for those on the go that need real-time access to important contact information.
You can download this new App to your iPhone for FREE and begin enjoying the freedom and flexiblity that you gain with mobile access to all your contact data.
The new iPhone app delivers much of the core capabilities found on Big Contacts' full featured Web-Based Contact Management (CRM) and Sales Force Automation (SFA) system including the ability to:
Manage Your Contacts
- Edit an existing contact record
- Send an email
- Make a phone call
- Log a call
- Add a note
Manage Your Calendar
- Add new meetings
- View meeting details
- Edit meeting details
Manage Your Tasks
- Assign new tasks
- View current and overdue tasks
- Edit task details
- Close Tasks
Manage Your Sales Opportunities
- View and Filter Sales Opportunities
- Edit/ Update Sales Opportunities
- Add a new Sales Opportunity
We hope you find our new Mobile Contact Management solution to be a valuable new tool for you in your business!
Visit us on the web at www.bigcontacts.com or call us at 1-888-286-6578 Ext. 701 to learn more about this and other new features that we will be rolling out at Big Contacts.
Posted by Bob Walton on Wed, Jul 23, 2008 @ 08:50 AM
We now offer referral incentives!
For every new customer you refer to Big Contacts you will get their first month’s payment credited directly to your account.
Be on the lookout in August for a "green button" that will appear throughout the system. Simply click on this button, enter your referral information and we will do the rest. We hope we have proven to you by now that we are not a high pressure sales company. We will treat your referral with utmost care and will only provide them with further information if they wish to learn more. No spam mailings here!
For those of you that would like to get started right away, please feel free to call us at 1-888-286-6578 Ext. 701.
Here’s how it works: John Smith refers Jane Doe to Big Contacts and she decides to sign up 3 users under a 6 month pre-paid subscription.
(3 users @ $23.95 per user per month = $71.85)
This amount will be credited directly to your account and applied against your next billing.
You can easily track all of your referrals through a ticket number that will allow you to login and track the status of your referral. You will receive a confirmation when your referral has subscribed to our service. Simply go to the “Admin” tab in your system and then select the “Billing History” link. Under this link you will see a detailed accounting of your referral, and it will appear as a credit in your billing history:
| 06/13/2008 |
$71.85 |
Jan Doe Referral credit (3 users @$23.95) |
We hope you take advantage of this great program to help us spread the word about Big Contacts and, better yet, to help you reduce your costs for the service!!
Posted by Bob Walton on Tue, Jul 15, 2008 @ 04:26 PM
We want to apologize to the thousands of loyal BigContacts subscribers for such a long period of radio silence. We have had our heads down and working very hard to deliver on a number of very exciting enhancements to our service.
Just a few of the highlights:
We have completely revamped our Customer and Technical Support Centers.
We added more staff and have implemented a more advanced ticketing system that tracks your questions and our resolutions much more efficiently. This will virtually eliminate any errors-oversight, and will mean faster service and fewer headaches.
We have added more resources in our Technology Development Group
Please continue use our feedback section so we can continue to improve this application to better meet your business needs.
We are rolling out an Enhanced Customer Support Service.
Beginning 8/1/08, we will offer an option to subscribe to live phone support through an 800 number. This service will be available during our normal business hours! (M-F 8-5 EST). You can learn more about this new service by contacting us at 1-888-286-6578 Ext. 703 or by watching for new information on our pricing page after 8/1/08.
We will be offering Live Training Sessions
Beginning 8/1/08 are rolling out live training sessions. These sessions are designed to highlight the major components of the system and to share best practices for implementing some of our key features and functionality into your business. This will all be delivered using a webinar format. You can learn more about this new service by contacting us at 1-888-286-6578 Ext. 703 or by watching for new information on our pricing page after 8/1/08.
There are many more great things coming down the pipe, so please stay tuned and check back with us often!