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Just Released!

Small Business CRM BookOur founder & CEO, Bob Walton, recently published his book "BIG Contacts"! 

Get it now and learn firsthand how you can harness the power of CRM technology to attract and retain more customers.

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Clients say it Best...

I purchased your program last month. I have to take the time to write and let you know what an amazing job you have done in putting this program together.

Every day I laugh thinking... this is beautiful...why didn't I do this sooner! It has inspired me to work harder, do a better job of managing my clients, and in finding new business. I look forward to opening this program each day.

So a BIG THANK YOU TO BIGCONTACTS for a job well done!!! Please pass this along to all that have put their hard work into developing this program.

Michael S.
 
Los Angeles, CA
Insurance, Financial Planning
The support at BigContacts is far superior to any other web service I have used, including SalesForce.com. Not only are they friendly and professional, their response time has been amazing.

Ray T.
Vancouver, BC
Business Consultant

  Overall, Big Contacts is the best solution I have found in many years. You can use it at a basic level or enhanced to meet your needs. Beginning users need not fear - it will be surprisingly easy to use. Advanced users can feel comfortable that it can meet your comprehensive requirements. The value in this product is excellent.

Lisa M.
Chandler, AZ
Accounting-Business Consultant

Big Contacts has made us better. I have been a user of Big Contacts coming up on two years (July 2008). And though it took real effort for me to break-away from a stand alone version of ACT, I'm glad I've made the move to a web-based CRM...

Daniel M.
Salt Lake City, UT
Mortgage Broker

We love Big Contacts. Easy to use, economical and provides everything we need to schedule follow-ups and communicate with customers. Auto-pilot campaigns allow us to stay in touch with clients behind the scenes, and email templates provide me with a way to ensure my sales people are sending effective and professional communication in an incredibly time-efficient fashion. Before finding Big Contacts, we looked at virtually every contact management system we could find and had just about given up because we didn't like any of them. Our IT dept was going to have to build one in-house. Big Contacts is what we'd have built if we'd done it ourselves, only much better

Brian G.
San Diego, CA
Sports Coaching Services
Read More... 

Email Marketing with Contact Management Software

Automated Email Marketing Video Feature Video: Autopilot - Automated Email Marketing
Email Marketing BigContacts Autopilot allows you to automate email marketing within your business. It's like having an assistant that works for FREE that is delivering your message to clients and prospects for you. We currently offer this great tool to help you manage your sales pipeline. You simply tell our system what you want to say and when as you move prospects or clients through the sales process. 

BigContacts Autopilot is a FREE service and there is no limit to the emails you can send. The only time you will incur ANY expense is if you choose the use the email marketing module that we offer through VerticlResponse.  This is described in detail below.

Once you set it up, BigContacts Autopilot works automatically in the background. Once a day, the system kicks in and sends out emails, and can generate tasks. The details of the emails and tasks that are generated by the system are instantly recorded in the contact's history for future reference.

BigContacts Autopilot is a great way to tell clients and prospects about different features and benefits of your product. They will be reminded about you and your product, and eventually they will be ready to buy.

Look for more enhancements to BigContacts Autopilot soon as it is our plan to offer a full auto-responder suite to help you with all of your marketing efforts.

Email Drip Marketing for Contact Management

 

 

 

 

 

Mail Merge

BigContacts allows you to quickly and easily merge contacts into Excel or your Word documents.

Mail Merge VideoFeature Video: Mail Merge or Mail Merge Document Library

Use Webforms to capture leads from your Website

Capture Leads using Web Forms Video Feature Video: Web Lead Capture

Automate your entire lead capture process
We offer a very easy-to-use interface that will work with any form on your website. Our system can capture virtually any information that you choose to have your clients and prospects complete, including any custom fields.

Simply drive traffic to your site, get them to fill out your web form and we help you with the rest. BigContacts will automatically load your lead into your contact list, assign the lead to a team member, assign a task for someone to follow up, and even begin an email marketing campaign for you. You decide how and what you want us to do and the system will work for you 24/7 to ensure that this all happens automatically.

Webforms help capture leads

Email Marketing with VerticalResponse

Email Marketing VideoFeature Video: Email Marketing

BigContacts has partnered with VerticalResponse to give our clients an easy-to-use, web-based marketing tool that can help you grow your business.

• Identify and filter targeted lists of your clients and/or prospects
• Automatically upload these targeted lists into the marketing module
• Launch an email, newsletter, online survey or postcard campaign
• Effortlessly track and monitor the results of your campaigns.

BigContacts automatically notes the contact record of each and every client or prospect that has participated in a given marketing campaign. You will always know how and when you reached out to these contacts anytime you're in their contact record.

VerticalResponse integration with BigContacts



Easy-to-use

Our easy-to-use solution is accessible through any popular web browser. Create a professional email campaign and get performance statistics in real-time. BigContacts also processes your bounces and unsubscribes automatically - helping to keep your database clean. BigContacts puts the power back in the hands of marketers and takes the burden off your IT department.

Great Pricing
Best of all, the price is right. You pay only for email addresses mailed - and our technical support and training is included in the cost! Choose to pay as you go by campaign or purchase email "credits" in bulk for greater savings.

View Email PricingView Email Pricing

Track Campaigns with Google Analytics
VerticalResponse now integrates with the free Google Analytics service to help you further understand how your recipients are responding to your email campaigns and how they interact with your website. Google Analytics is a free service, as is VR's new integration.

Google Analytics

Online Surveys with VerticalResponse

Create Professional online surveys in minutes. Tailor one of our many professionally-designed survey templates or start from scratch with our Survey Editor. Translation: drop in your logo, pick layout options like background colors, insert questions and away you go!

 

Online Surveys

Pick from a range of question types such as multiple choice, ranking, or free response.

Maximize Responses

Getting great feedback from your contact list couldn't be easier. You can:
  • Post a link to your survey on your website or blog
  • Include a survey link in transactional emails, like order confirmation and monthly statements
  • Use Email to create professional invitations for the maximum response with a quick turnaround.

Analyze Results

Access powerful reporting tools from a dashboard that allows you to view summary reports, compare responses or apply filters to find specific answers.
Download data in multiple formats to export to another program. As always, your data remains private and secure with VerticalResponse.

Take Action

Receive alerts so you can respond to positive or negative feedback immediately Create a follow-up email campaign using collected data so you can refine products or services
Flexible, easy-to-use Surveys help you gain a deeper understanding of your customers.

View Survey PricingView Survey Pricing


Direct-Mail Postcards with VerticalResponse

BigContacts Postcard is a powerful tool that enables you to effectively communicate with your customers and prospects by taking the hassle out of the direct mail process!

 

Direct Mail Postcards

BigContacts Postcard requires absolutely NO technical experience and the intuitive interface guides you through the creation and mailing of a postcard campaign. To begin, simply select a picture from our extensive image library or upload one of your own. Then click your mouse on any section of the image to add your copy. You can even position the text by "dragging and dropping" across the card. It's that easy!

The result? A professional high-quality postcard with your messaging on the front and the back. BigContacts then prints and mails your postcards so they reach your recipients quickly.

BigContacts remains affordable and easy-to-use whether you are mailing 10 postcards or 10,000.               

View PostCard PricingView Postcard Pricing