Manage Your Business from a Single Screen

On an average day you will spend 90% of your time managing contacts by, updating notes, scheduling meetings, completing tasks, sending emails, and montioring sales opportunities.

Here's the question - Are you comfortable navigating several screens to accomplish these activities or would you rather operate from a single comprehensive view? - allowing you to work more efficiently and get more done.

Contact Dashboard for BigContacts

Contact Dashboard for ACT!

Before you make your decision to invest in any Contact Management Software, you should first identify exactly “what you need to be able to do” with this type of system today and plan for what you might need in the future.

With your business requirements in hand, you will have your own way to measuring which software best satisfies your business requirements.

A few important questions to ask...

• What are the minimum feature requirements for my business? 

Your Contact Management Software should include a minimum set of functionality to effectively handle the key areas of your business. Even though you may not use all of these features on day 1 - you should require that your Contact Management Software has ALL 3 essential components covered to help you effectively manage and grow your business now and in the future.

• Do I need to have access to my contact data from the web and mobile phone or can I live with access only from my PC/ Laptop?
  
  • ACT! is a PC based program and does NOT allow you access from the web or mobile phone.  If you wish to network ACT! it will likely require an additional investment in a Consultant and some hardware.
  • BigContacts is a web based program that gives you access from the web and any mobile phone. All of this access is included for one flat rate.  No setup and NO Consultants needed.
    
• Will this system allow my business to grow without additional $$$ investment?
  • ACT!  Anytime you wish to update your ACT! software to include new features, you MUST purchase their latest program - requiring more money to be spent on the software and possibly with a consultant if you have anything networked.
  • BigContacts As a subscriber of our service not only do we guarantee your rate for the life of your account (semi-annual, annual plans only), we also include all feature updates/ enhancements as part of your guaranteed subscription fee.
    

• Is it easy-to-use; allowing us to get off to a quick start with my entire team using it?  If I need it, does the company offer training and what will it cost me?
  • ACT! - Unless you are a one-person business, you will likely need to hire a consultant to help you setup and customize your system.  This is likely why ACT! has over 400 consultants that they have certified to help you spend your money.  ACT! will provide you with enhanced client support for an additional $295 per year - per user.
    
  • BigContacts  We offer unlimited FREE support to all of our subscribers.  We provide live chat, and email support (M-F 8am - 5pm EST).  All of this service and support is included as part of your subscription with BigContacts.
    
• How secure is my Contact Data?
  • ACT! It is likely that with ACT! you will load the program on a laptop on order to give you the mobility you need.  Here are some startling statistics about your laptop. (according to FAST Company Magazine)
    • A Laptop is stolen every 53 second
    • More than 12,000 Laptops disappear each week in US airports alone.
    • Only 3% of Laptops are ever returned.
  • BigContacts We take data security very serious and work with some of the industry's best companies to provide you with a secure and reliable place to store your data.
    
    •  Read More about how we protect your data.
• What if something crashes, how do I recover this important information?
  • ACT! is only as good as your own personal data recovery plan.  Do you back up your data on a regular basis?  If so, where do you store this data to ensure that it too is safe in case you suffer from your hard drive crashing?
    • According to American Data Recovery, Hardware failure accounts for 78% of all data loss.
    • According to FileSlinger, 1 in 5 computers will suffer a fatal hard drive crash during it's lifetime
    • According to RackSpace, 50% of small businesses never fully recover from a data loss.
      
  • BigContacts We take data security very serious and work with some of the industry's best companies to provide you with a secure and reliable place to store your data.
    • Every night we backup your entire database to tape media and store this copy in a separate physical location. You can rest assured knowing that we always have a full copy of your data up to the prior evening.
    •  Read More about how we protect your data.