International Characters

When you launch a new product like this, you never know where the interest is going to come from. Some of the early blogs that picked us up were in countries like Spain, Germany and Italy. To date, about half of the people who have signed up for Big Contacts have come from outside of North America.

Thats great! Except we didn't plan on it. A number of our new users noticed our poor support for International Characters (or Unicode). If you don't know what I mean, I am referring to all of those accented characters you would see used often in Spanish or German or other languages that you do not see in English. Our backend is based on PHP, which is a wonderful language, but has very poor support for Unicode. It works mainly in another character set called UTF8. We have worked around this problem. I am sure most of you don't care about the technical details and just want it to work.

The good news is we now have good support for most International Characters. We also now better support cutting and pasting from Microsoft Word which was bringing in odd characters sometimes. Please let us know if you run across problems with this. Use the send Feedback and tell us about it.

And, we welcome our worldwide user base!

Comments

[Torma Gábor]

Hello!

I have a big problem:
Your services is the best in the market, but he can't use well the hungarian characters
(for examples: í, Í, á, é, ö, ü, ó, ő, ú, ű, Á, É, Ö, Ü, Ó, Ő, Ú, Ű)
Shout-Eastern European (ISO-8859-16) language encoding standard has these characters.
Can i set the language encoding standard ISO-8859-16 for your bigcontatcs services?

If the problem will be avoid, I will buy your service.

Please help me!

Thank You!
Gábor Torma
Hungary