How can I get a faster connection to BigContacts?

5 Causes for a Slow Connection

1) The web browser you are using is slow and/or may have plugins that are causing issues.

2) Your modem or router is experiencing trouble and may need to be reset.

3) Your local internet connection can intermittently run slow.

4) There could be an internet connection issue somewhere between you and our servers.

5) Our application/ server could be temporarily experiencing unusually heavy loads.

Improve Speed for Internet Explorer

Internet Explorer is one of the poorest performing browser for modern web applications. If you can't make a change to another browser- these tips may help.

Improve Speed for FireFox

View this comprehensive, safe guide to optimizing Firefox 3.5 for speedy browsing, and learn more about problematic extensions in your browser.

Download Safari

FREE Best Practices Webinars

Whether you're just considering Web Based (CRM) Contact Management Software for the first time, or have used it for years, our webinar series can help you turn this software into a true asset for your Business.

Webinars are hosted daily.

4 Tips for Increasing Browser Speed

1) Upgrade your Browser

We support 4 major browsers, BUT you can decide how fast you would like to surf the web by reviewing the browser performance comparisons on this page.

2) Disable your Browser plugins and add-ons

Internet Explorer
Firefox
Safari
Chrome
(select your browser above and learn how)

3) Read the browser optimzation documents on this page

4) Reset your router and modem

Browser Performance Rankings

What is a Web Browser?

Report a System Performance Issue

Full Name *

Email (the address you use as your login) *

What Browser are you using? *

Tell us briefly where you notice the slowness. What functions are you trying to perform. Does it happen all the time or just intermittently, What tab are you working in when experiencing this issue? Any detail you can provide here will help us to make a more accurate recommendation to resolve the issue for you. *

Browser Performance Comparison

We support Internet Explorer, FireFox, Safari, and Chrome.
See how they rank in terms of speed & performance.

Increase your overall web application speed. Upgrade to a better browser today!

Check Your Internet Connection Speed

Test your internet connection speed by clicking the image above. After the test runs, click on the "Copy direct link" button and paste this link in an email along with any other details you can provide to support@bigcontacts.com